Last updated: 3 September 2026
Introduction
This Privacy Policy explains how Waad collects, uses, and protects your personal information when you use our platform through our website at https://waad.tech or our mobile apps.
By using Waad, you agree to this Privacy Policy. If you do not agree, please do not use the platform.
What This Policy Covers
This policy applies to all Waad services, including our website and mobile apps.
It does not cover third-party websites or services that may be linked from our platform. Please read their privacy policies before sharing your information with them.
Information We Collect
Information you provide
- Name
- Email address
- Phone number
- Date of birth and gender, where you choose to provide them
- Payment information, where you make a purchase, processed securely through our payment partners
Information collected automatically
- IP address and device information (browser type, operating system)
- How you navigate and use the platform
- Approximate location, with your permission, to show nearby businesses and offers
How We Use Your Information
- To create and run your loyalty wallet
- To record and redeem your points, stamps, vouchers, and rewards
- To sign you in securely and protect your account
- To prevent fraud and abuse
- To send you order updates and account notices
- To send you offers and marketing messages, only with your consent, by email, SMS, or push notification
- To improve the platform by analysing how it is used
- To meet our legal obligations
You can opt out of marketing messages at any time using the unsubscribe link in any email, or by contacting us.
Sharing Your Information
We do not sell your personal data.
We share information only in these cases:
- Participating businesses — the businesses whose loyalty programs you join can see your name, contact details, and your activity with them
- Service providers — payment processors, hosting, messaging, and analytics providers that help us run the platform
- Legal requirements — where required by a court or regulatory authority
- With your consent — any other sharing requires your approval first
Cookies
We use cookies to keep you signed in, remember your preferences, and understand how the platform is used. You can disable cookies in your browser settings, but some features may not work properly.
Your Rights
- Access — ask us what information we hold about you
- Update — edit your personal details from your account at any time
- Delete — contact us to close your account and remove your data, except what we are legally required to keep
To make a request, contact us at info@waad.tech.
Security
We use industry-standard encryption and security measures. No system is completely secure, so please keep your login details safe. If a data breach occurs, we will act promptly and notify you where required.
Children
The platform is not directed at children under 18. We do not knowingly collect their data. If you believe a child has registered, contact us at info@waad.tech and we will delete the account.
Legal Framework
This Privacy Policy operates under the laws and regulations of the Republic of Iraq. Any disputes fall under the jurisdiction of the courts of Baghdad.
If any provision conflicts with Iraqi law, that provision is invalid, but the rest of this policy remains in full effect.
Language
This policy is written in English for accessibility. In case of any discrepancy, the Arabic version prevails.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or app notification. Continued use after an update means you accept the revised policy.
Contact
- Website: https://waad.tech
- Email: info@waad.tech
- Phone: +44 7502 979359